Draft, pending owner review
Last updated:
Destinations and charges
The launch is for print books shipped domestically within the United States. Confirm whether Alaska, Hawaii, territories, PO boxes and APO/FPO/DPO addresses are supported, and configure checkout to match. International delivery is outside this draft launch policy. [OWNER TO CONFIRM]
Shipping is calculated at checkout and shown before you pay. Confirm shipping origins, carrier services, rates and any free-shipping threshold in Shopify before approving this policy. No particular carrier or free-shipping offer is promised here. [OWNER TO CONFIRM]
Processing and delivery
The owner must confirm the normal processing range in business days, cutoff time, holiday schedule and handling of preorders or backorders. No dispatch deadline is approved in this draft. [OWNER TO CONFIRM]
Carrier delivery estimates start after dispatch and may be affected by weather, holidays or service disruption. Confirm which estimates and tracking services are available before publishing. A checkout estimate is not a guaranteed arrival date. [OWNER TO CONFIRM]
Confirm how dispatch and tracking information will be emailed, how split shipments are handled and whom customers should contact if tracking stops updating. [OWNER TO CONFIRM]
Address problems and missing parcels
Check your delivery address before paying. Contact us promptly with the order number if it needs correction. Confirm the process and costs for rerouting, an undeliverable parcel or a returned shipment. [OWNER TO CONFIRM]
For a delayed, missing or damaged delivery, contact us through the Contact page with your order number. Confirm investigation deadlines and remedies; retain damaged packaging where practical. See Refunds & Returns for return requests. [OWNER TO CONFIRM]